Work Experience
API Writer
( 2020 – present )
Technical Writer/UX Writer
( 2018 – 2020 )
- Created and developed content for Logz.io docs, a collaborative website for managing docs.
- Managed public API documentation.
- Developed and maintained a custom built Jekyll template for docs.
- Wrote UI copy for new designs.
Technical Writer, Software and Systems
( 2015 – 2017 )
- Simplified complex concepts and wrote concise content.
- Primary technical writer for software, SaaS, and controls.
- Authored marketing content for new products.
- Created clear, concise UI copy.
- Improved user experience by proposing changes to UI and workflow.
Operations Trainer
( 2015 )
- Created live online training workshops to teach users configuration of Taxware Enterprise tax calculation software.
- Trained Professional Services and Customer Support departments.
Technical Writer, Software
( 2013 – 2015 )
- Authored online help, API documentation, user guides, and release notes for SaaS and on-premise software.
- Created technical writing style guide.
Technical Writing Intern
( 2011 – 2012 )
Skills
Static site generators
Jekyll, Next.js, Gatsby
API documentation
Swagger/OpenAPI, JSDoc, Protobuf/RPC
Development
JavaScript/TypeScript, React, Node, HTML + CSS
Documentation/help
FrameMaker, RoboHelp, InDesign
Image creation & editing
Snagit, Photoshop, Illustrator, Visio
UI mockups & prototypes
Figma, Sketch, XD
Communities
Write the Docs
Active Slack community member, Tel Aviv meetups co-organizer. Presented on how we did docs as code at Logz.io.
Content + UX
Active Slack community member.
Education and Training
LinkedIn Learning
Blockchain Basics, Blockchain: Beyond the Basics
Our Best Words
Technical Writing/Marcom Workshop
University of Massachusetts, Amherst
BA, Early Care and Education
Awards
Luminary Award
Recognized for contributions and proactively setting up Color Kinetics team for success. Awarded quarterly at Philips Color Kinetics.